Phon was incredible from the very start. We reached out to her in the middle of the night after stumbling on a home we really wanted to see and right away she was ready for action! Several homes later, we found the house for us and we are SO in love with it. Throughout the process Phon had all the details, made herself available, and taught us everything we needed to know about buying our first house. She never once asked us to do something we weren’t comfortable with and helped keep us level headed no matter what the process threw our way. It is apparent that Phon cares about humans far more than the money. If you want someone patient, honest, knowledgeable, and downright wonderful, you want Phon. We are so grateful for her!
Phon was with my husband the entire way! She gave us advice on things we needed to do, and helped us find our dream home. I couldn’t be more pleased with the process. I not only consider Phon a good agent, but a great friend as well!!
Phon was a steady and dedicated presence throughout the entire process of selling our home. From preparing the house to coordinating our move-out and finalizing the sale, she was consistently helpful, thoughtful, and responsive. She made sure we were informed and supported during each step, especially during emotional moments for us. She approached challenges with creativity and clarity, often going above and beyond what we expected. Our home was beautifully prepared and staged, and Phon was mindful of our timing and needs throughout the process. Her communication was clear and timely, which helped everything stay on track. I would gladly work with Phon again and recommend her to any friends or neighbors looking for a thoughtful, capable, and reliable agent.
Phon was a great agent in helping us sell our house. She was responsive, resourceful, and so kind. She helped us solve many small problems and offered great suggestions, making the selling process so much less stressful. It was such a great pleasure to get to know Phon and I recommend her without any hesitation!
Thank you, Phon! Thank you for being there for my family. This review is LONG overdue! Purchasing a home is such an exciting, but overwhelming time (especially, if it is your first time). Phon put us at ease throughout the entire process. Phon is thoughtful and an exceptional communicator. Even now, when we have a question or need advice regarding our new home...Phon is super responsive and supportive! We are incredibly grateful to have had Phon in our corner, then and now.
Best realtor we could have asked for. Highly professional, considerate, worked with our schedules and offered realistic advice when needed. Story......Edlyn and I were in the Short Pump area for some shopping and got hungry. We got hungry and as Edlyn wasn't doing well with normal food, we decided to try a Jamaican restaurant in the area. When we walked in, we decided to dine-in rather than do takeout. As we were ordering, we were discussing how we needed to figure out what to do about living arrangements for the pending child, as the current place wasn't adequate enough. It was then that God worked his magic and the person seated behind us happened to overhear our situation and told her partner to speak to us. . .her partner was Phon, who was a realtor. After the meeting, we spoke about our desires and needs were and in those discussions, we sensed a good vibe from her and we sensed God's hand in it. I never wanted to deal with someone that was just trying to throw the first house at us to make a sale...and Phon fit that description perfectly. Add in that she was a veteran as well and we had found the best person to handle our needs to find a house. Today we closed on the house, but gained a valuable friendship in the process......and a valuable testimony as well.
I can’t say enough wonderful things about Phon. We met & started to work together 5 months before I was ready to buy. Phon was so patient & supportive every step of the way, very professional and really listened to what I wanted. When I was ready, after 5 showings; I found the perfect house and now I’m home! I also feel like I’ve found a new friend! I highly recommend working with Phon for any buying & selling realtor needs.
I am so lucky to have met Phon as I am considering being a 1st time home buyer. Phon has a great aura, she is knowledgeable, diligent, organized, and comfortable. She made me feel like I am dealing with a trusted friend who care about my emotions, and nervousness and took her time and made me feel at ease. I could not be happier with her guidance and support during this big potential moment in my life. I have already referred her to others who are looking to buy.
Phon was extremely helpful to me and answered any questions I had as fast as possible. She was also very flexible with time and was able to work around my schedule with little hiccups. I would recommend her services to anyone.
Phon was great to work with. Selling a house can be stressful and she helped keep everything running smoothly. Life is busy and it was such a relief to be able to count on her to help remember all the pieces! I would highly recommend Phon!
Phon always responds to questions and requests in a timely manner. She never hesitates to help you with anything you need. I highly recommend her, not only is she knowledgeable, she's responsive to your needs, which is hard to come by these days.
When I was looking to relocate to Virginia from New York, Phon was my agent. I found that she was knowledgeable about the properties that were shown. She was also very patient, as I am admittedly picky and not easy to please. I would highly recommend Phon if you are looking for a competent agent.